Privacy Policy
Last updated: January 1, 2025
Information We Collect
We collect information you provide directly to us when you create an account, list items, or make a swap. This includes your name, email address, shipping address, payment information, and photos of items you list. We also collect information automatically when you use our platform, such as your IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect to operate and improve MySwapSpace, process transactions, send you transactional emails about your swaps, respond to your questions and requests, and comply with legal obligations. We do not sell your personal information to third parties.
Sharing Your Information
We share your information only as necessary to operate our platform — for example, with Stripe to process payments, Shippo to generate shipping labels, and Resend to send email notifications. We may also share information when required by law.
Data Security
We take reasonable measures to protect your personal information. Payments are processed securely through Stripe and we never store your full credit card details. However, no method of transmission over the internet is 100% secure.
Your Rights
You may access, update, or delete your account information at any time by contacting us at support@myswapspace.com. You may also opt out of marketing emails by clicking the unsubscribe link in any email we send.
Cookies
We use cookies and similar technologies to keep you logged in and understand how you use our platform. You can control cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@myswapspace.com.